From March 10, 2022 at 00:01 Moscow time, all transactions initiated with Visa cards issued in Russia no longer work outside the country.
Any Visa card issued by financial institutions outside Russia no longer work in Russia.
Clearing and payments, including VROL (Visa Resolve Online), were blocked on March 11, 2022 at 14:00 Moscow time.
Customers will need to write off invoices to a non-Russian organization in order to use the Visa network.
Blocking applies to all deals done with cards issued or purchased in Russia, regardless of the currency. The customers who pay only in rubles can contact their account managers.
Visa will close all active compliance claims against Russian financial institutions concerning the incongruity with demands.
For parties outside Russia all disputes will continue to be resolved under applicable law by the Visa Rules. In the coming days more information will be provided on how disputes for transactions made after March 11, 2022 at 14:00 Moscow time will need to be filed.
Visa will continue to monitor the volumes of disputes and evaluate the NCA as necessary for a violation of the Visa Rules according to Visa Rule 1.12.2.1.
Visa is unable to provide an opportunity for urgent reissue of the card in Russia due to Visa providers suspending service in the country. Visa is exploring emergency cash service options for a limited time.
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